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Challenges faced in Retail

Retail industry is now stressed by the rapid increase in operation cost and competition.  By using suitable software, you can reduce your operating cost, keep your customers up-to-date and arrange the roaster easily. You will be able to apply sophisticated analytics to retailer data such as POS, supply chain, merchandiser feedback, inventory data and CRM records through an extensive set of Retail solution software.


Solutions for Retail
Accounting and Financial Management

An effective accounting / financial management application offers better decision-making capabilities, accurate information and control, improves cash flow and paces with organization growth.   From basic features such as creating and issuing purchasing orders, handling invoices, managing budget to complex project-based accounting, Data World provides a range of scalable, web-based, proven and award-winning accounting and financial solutions that assist organizations to operate efficiently, comply with fiscal regulations, underpin strong organization governance and drive organization performance.

  1. Comprehensive accounting and financial management

- General Ledger

- Accounts Payable

- Accounts Receivable

- Bank Reconciliation

- Check and form printing

  1. Effective Budgeting and Planning

With more control over your budgeting and planning process, you can create effective, more accurate budgets and forecasts, and render a true analysis of organization performance.

  1. Manage payables with ease
  2. Get paid faster
  3. Bank reconciliation in minutes
  4. Allow users to further understand the organization’s financial status by multi-dimensional analysis
  5. Drill-down financial and management reporting tool



Customer Relationship Management (CRM) and e-Marketing

Win new business, retain and grow existing customer business

With CRM and e-Marketing, you can have end-to-end visibility of your sales and marketing activities and a single view of the customer across your organization. Open up new opportunities for growth with greater insight into business performance, better efficiency and productivity, and more effective communications.


You have the tools at your fingertips to find new customers, reduce sales cycles, and build lasting, more profitable relationships.

  1. Track your sales opportunities from lead generation to close.
  2. Exceed your customers’ expectations with outstanding customer service and support.
  3. Provide the customer care team with the ability to record customer queries/incidents which need to be followed-up
  4. Plan, execute, and evaluate the success of your marketing campaigns with ease.
  5. Enable your workforce to access customer information anytime, anywhere with mobile access.
  6. Reduce duplication of data and work by giving employees a means of updating a single, central database.
  7. Make more informed business decisions by providing managers a better view of your business and of customers.


Sales Management

Sales Management delivers a comprehensive suite that enables you to produce accurate estimates, streamline your order-to-cash cycle, and fulfill perfect orders that ensure world-class satisfaction. By streamlining the sales process with centralized access to product, pricing, and customer information, order can be generated with a minimal number of steps. Sales Management automates and improves labor-intensive processes for quoting, proposal generation, configuration and order entry, enabling you to improve sales productivity by increasing accuracy during the quote and order processes, and identifying the right solution to meet customers’ needs.


Purchase Management

Strengthen vendor relationships, interaction with streamlined purchasing

Make the right decisions sooner by automating—and adding visibility—to every facet of your purchasing process. Our Purchase Management solution keeps you in sync across purchase requisitions, purchase orders, receipts, invoices, and returns to save you time. All that transparency means everyone works from the same, real-time intelligence.


Purchase Order

The core component of an effective purchasing system, Purchase Order fully integrates with Accounts Payable, Inventory Control and Order Entry to power up efficiency, maximize savings and enhance vendor and customer relations.

  1. Track your top vendors to get the best price, terms and delivery.
  2. Automatically update active, standing, future and blanket purchase orders
  3. Combine multiple purchase orders on a single receipt and multiple receipts on a single invoice.
  4. Support various costing methods, such as Most Recent Cost, Standard Cost, Average Cost, Vendor Cost, and Last Unit Cost.
  5. Automatically produce purchase orders from Inventory Control reorder information or from Order Entry orders.


Inventory Planning, Forecasting and Replenishment

Inventory Advisor helps you to adjust safety stock levels

This is a web-based solution that goes beyond merely tracking what inventory you have on hand and sending alerts when you run low. It helps your inventory management team strikes the optimal balance between being ready for demand and avoiding stock overages. Inventory Advisor analyzes ERP data to provide improved stock forecasting, better vendor management and recommendations for optimal replenishment. It allows you to adjust safety stock levels based on risk tolerance levels and changing conditions on the ground.


Inventory and Warehouse Management

Optimize Inventory Management; Streamline Warehouse Picking Process

Inventory and Warehouse Management gives you the real-time inventory numbers you need to make informed day-to-day decisions. The software maintains highly accurate figures for quantities on hand, on order, and available to sell. Traditionally, companies prints invoices, then picks up orders directly from the documents. The process is time-consuming and error-prone. Now, as orders come in, picking sheets are printed at the off-site warehouse. There the order is picked, packed, shipped, and acknowledged within the application. Then the shipping notice is available to the account department for production of invoices. With our powerful platform, you can effectively process more orders each day with few staff.


Business Intelligence (BI)

Intelligence Profitability Dashboard

Business Intelligence (BI) enables you to quickly identify the profitability of customers, products and salespersons based upon weekly, monthly, quarterly or annual time frames. This helps your company view meaningful graphics for faster decision making, meet customer demand by focusing on high-volume products & quickly pinpoint top-performing salespeople and trend lines. With real-time metrics and personalized dashboard and meaningful reports, you get up-to-the minute visibility across all departments and companies in your system and at-a-glance analytics that can be used for strategic planning.


Human Resource Management (HRM)

With industry-specific designs, DW-iHR is optimized to meet the unique HR management needs and challenges of various industries, including Retail, Construction and Engineering, Cleaning and Environmental Services, Property Management, Security and Guarding, NGO and Education, Hospitality, Beauty and Care. Making use of the advanced internet technologies, DW-iHR is a completely web-based system that provides a secure and easy-to-use HR management platform for both employers and employees to work anywhere, anytime.


DW-iHR Features:

  1. Catering to the industry-specific needs, as well as solving the problems and challenges of HR management
  2. Fully comply with Hong Kong Employment Ordinance, such as EAO(713), 418 and Minimum Wage
  3. Multi-company and multi-employment type to fulfill the needs of Retail industry
  4. Combined Handling of roster and leave in one view
  5. Automatic Payroll and Back Pay calculation according to user-defined payroll policy settings
  6. Flexible integration with different attendance systems, accounting systems and other systems
  7. A comprehensive set of modules delivers powerful HR management functions and features, including Staff, Employment, Contract, Leave, Attendance, Roster, Payroll, MPF, Taxation, Training, Self-service Portal, Query and BI Tools
  8. Customization is allowed to meet the specific needs of organization or corporation
Brochure Download
DW-iHR HRMS for Retail (English version) PDF - 2.3 MB
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