Call us : (852) 2185 1717

Challenges faced in Hospitality

As a hospitality or food service provider, you know how hard it is to continue to provide high-quality, personalized guest experience in a world where service level is important. A powerful technology strategy is the key to success and staying ahead of the competition against the backdrop of ever-changing consumer demands. You are constantly challenged to manage operational costs and meet the needs of more savvy patrons that demand more for less while keeping up with the need to integrate and transact with multiple systems, mediators and booking platforms.


Data World delivers a suite of integrated business applications tailored to meet the requirements of this unique industry. Bring together your front- and back-office, OH&S, logistics, finance and accounting, sales, marketing, operational management and HR departments under a centralized business management platform, our solutions open up communication between departments and remove excess paperwork and unnecessary day-to-day onsite management, help your managers to concentrate on what is important in our industry—customer service and service delivery. At Data World, we’ve helped many companies like yours successfully create a competitive advantage and meet your business objectives more efficiently.  


Solutions for Hospitality
Accounting and Financial Management

An effective accounting / financial management application offers better decision-making capabilities, accurate information and control, improves cash flow and paces with company growth.   From basic features such as creating and issuing purchasing orders, handling invoices, managing budget to complex project-based accounting, Data World provides a range of scalable, web-based, proven and award-winning accounting and financial solutions that assist organizations to operate efficiently, comply with fiscal regulations, underpin strong corporate governance and drive enterprise performance.


  1. Comprehensive accounting and financial management

- General Ledger

- Accounts Payable

- Accounts Receivable

- Bank Reconciliation

- Check and form printing

- Multicurrency Support

- Consolidated financials across multiple companies

  1. Effective Budgeting and Planning

With more control over your budgeting and planning process, you can create effective, more accurate budgets and forecasts, and render a true analysis of enterprise performance.

  1. Manage payables with ease
  2. Get paid faster
  3. Bank reconciliation in minutes
  4. Allow users to further understand the corporate’s financial status by multi-dimensional analysis
  5. Drill-down financial and management reporting tool
  6. Easily manage multiple companies
  7. Simplify international commerce and user support


Business Intelligence (BI)

Gain better visibility to make fast, effective decisions

Intelligence Reporting gives you a holistic view of your business by seamlessly consolidating your data from ERP, reducing spreadsheet chaos, and improving collaboration. With Intelligence Reporting, you can automatically run and distribute fully customizable reports in Microsoft Excel, so you spend more time analyzing the data, and less time locating and preparing it. You have the choice to either customize the ready-to-use reports or create new reports to suit your business’s unique requirements, ensuring that visibility of your information is always just a click away.


With BI and reporting, you could enjoy benefits including,

  1. Software that suits your business’s needs
  2. Better insights for more informed business decisions
  3. Save time with report automation
  4. Reports are ready to use
  5. Complete control over your finances
  6. Complete control over the level of detail in reports
  7. Automated report distribution


Customer Relationship Management (CRM) and e-Marketing

Win new business, retain and grow existing customer business

With CRM and e-Marketing, you can have end-to-end visibility of your sales and marketing activities and a single view of the customer across your organization. Open up new opportunities for growth with greater insight into business performance, better efficiency and productivity, and more effective communications.


You have the tools at your fingertips to find new customers, reduce sales cycles, and build lasting, more profitable relationships.

  1. Track your sales opportunities from lead generation to close.
  2. Exceed your customers’ expectations with outstanding customer service and support.
  3. Provide the customer care team with the ability to record customer queries/incidents which need to be followed-up
  4. Plan, execute, and evaluate the success of your marketing campaigns with ease.
  5. Enable your workforce to access customer information anytime, anywhere with mobile access.
  6. Reduce duplication of data and work by giving employees a means of updating a single, central database.
  7. Make more informed business decisions by providing managers a better view of your business and of customers.


Sales Management

Sales Management delivers a comprehensive suite that enables you to produce accurate estimates, streamline your order-to-cash cycle, and fulfill perfect orders that ensure world-class satisfaction. By streamlining the sales process with centralized access to product, pricing, and customer information, order can be generated with a minimal number of steps. Sales Management automates and improves labor-intensive processes for quoting, proposal generation, configuration and order entry, enabling you to improve sales productivity by increasing accuracy during the quote and order processes, and identifying the right solution to meet customers’ needs.


Purchase Management

Strengthen vendor relationships, interaction with streamlined purchasing

Make the right decisions sooner by automating—and adding visibility—to every facet of your purchasing process. Our Purchase Management solution keeps you in sync across purchase requisitions, purchase orders, receipts, invoices, and returns to save you time. All that transparency means everyone works from the same, real-time intelligence.


Purchase Order

The core component of an effective purchasing system, Purchase Order fully integrates with Accounts Payable, Inventory Control and Order Entry to power up efficiency, maximize savings and enhance vendor and customer relations.

  1. Track your top vendors to get the best price, terms and delivery.
  2. Automatically update active, standing, future and blanket purchase orders
  3. Combine multiple purchase orders on a single receipt and multiple receipts on a single invoice.
  4. Support various costing methods, such as Most Recent Cost, Standard Cost, Average Cost, Vendor Cost, and Last Unit Cost.
  5. Automatically produce purchase orders from Inventory Control reorder information or from Order Entry orders.


Inventory Management

With Inventory Management, you’ll delight customers, vendors, and your own employees by integrating disparate processes across multiple warehouses, inventory, production, and service departments. Faster, more accurate fulfillment results in satisfied customers, quicker payments, and much greater profitability.


Optimize your inventory

Assert control over your inventory processes and reduce carrying costs while delivering orders on time. With Inventory Management, you can easily take charge of inventory receipts, shipments, returns, and adjustments with multi-location inventory tracking capabilities. With easily accessible, real-time information, make better business decisions regarding what merchandise to stock, pricing, discontinued items, and trend analysis to best determine what’s selling and what to market.


Human Resource Management (HRM)

Human Resource Management is not easy in the Hospitality industry. It is difficult to fully fulfill the Hong Kong employment regulations such as EAO(713), 418 and Statutory Minimum Wage . Payroll calculation of multiple employments is also complicated and error-prone. Moreover, manual handling of roster and leave for front line staff is time consuming. In addition, payroll process is inefficient due to high volume of employee enquires and slow leave approval process. Data World understands your industry and its difficulties, and has thus developed an industry-specific solution to help you face all these challenges.



Specific HRM Solution for Hospitality;

Solve Complicated HRM Problems

  1. Combined handling of roster and leave in one view
  2. Support integration with different attendance systems
  3. Full compliance with HK Employment Ordinance , such as EAO (713) , 418 and Statutory Minimum Wage
  4. Automatic Payroll and Back Pay calculation according to user-defined payroll policy settings
  5. Support single employee with multiple employments
  6. Effective talent management - user-defined portfolio of skill sets for position matching
  7. User-defined Report/Query Tools


Brochure Download
DW-iHR HRMS for Hospitality (English version) PDF - 2.3 MB
How we can help
* Compulsory fields
Contact Us
Contact Us